Shipping & Delivery
A Sustainable Approach
Ladyfern Indoor Plants & Vintage is proud to say we are committed to providing a more eco friendly alternative to plastics. In fact, the packaging used in our postal satchels are 100% home compostable, biodegradable and made from plant based materials.
They have a significantly lower impact on our precious ecosystems as they can be completely degraded by microorganisms in the natural world under compost conditions, and can even be safely fed into worm farms. Ultimately their breakdown generates carbon dioxide and water and does not pollute the environment with micro plastics which normally occur from other less sustainable forms of packaging.
Our packaging is tree-free, made from reclaimed and rapidly renewable sugarcane pulp. This is certified home compostable and carbon neutral. The lids are made from PLA, an ingenious bioplastic made from plants, not oil, and are certified industrially compostable.
We work with companies that share the same sustainable philosophies and ethical practices. Our main supplier donates 1% of all profits to Rainforest Rescue, a not-for-profit that has been protecting and restoring rainforests in Australia and internationally since 1998. Over the past 6 years, they have funded the planting of 10,500 trees and the purchase and successful restoration of 4 hectares of previously cleared rainforest.
Ladyfern also uses cardboard, recycled materials, and sustainable practices in our everyday business operations. We take pride in more environmentally friendly postage methods to ensure continued renewal of resources that ultimately won't end up in landfill for hundreds of years to come.
Less waste = a healthier society and environment.
All Ladyfern moss products are grown and harvested using sustainable practices to ensure continual renewal and minimal environmental disturbance. Please visit our Moss Information page to find out more.
Plants & Moss
Postage is available to all Australian states with the exception of WA, TAS and NT due to strict quarantine restrictions.
Regular Postage starts from $10 and includes tracking. Express delivery is also available from $14 with tracking to keep you updated. Price of shipping goes up slightly for heavier items, this will be automatically updated at the checkout.
All plants and eligible orders will be sent within 1-2 business days of purchase. If you order on a Thursday or Friday, plants will be posted Monday to avoid excess transit time over the weekend.
Plants are well watered and treated with an organic seaweed solution to strengthen them for the short journey. They are then very securely wrapped and boxed to be sent ASAP and a confirmation email will be sent with tracking shortly after your order is dispatched.
STANDARD POST HAS CURRENTLY BEEN SUSPENDED UNTIL FURTHER NOTICE
Due to significant delays in the postal network caused by covid19, all orders will be express posted to avoid extra transit time and to maintain fresh quality of my live products.
Please note - though express post is still the fastest shipping method available, this does not guarantee next business day arrival.
Terrariums & SA Local
Live and preserved terrariums sadly can not be posted due to their delicate nature. For these items we charge a flat rate of $10 for delivery within most metropolitan and surrounding Adelaide suburbs only. The $10 Terrarium delivery option at checkout is only valid for ready made terrarium orders in Adelaide metro & surrounding suburbs. Please ensure you select the correct option as orders will not be sent until postage is covered.
Local delivery for terrariums is available MON - FRI between 10am-12pm and 6-7pm and SATURDAYS 10am -12pm.
Select your desired / available day from the drop down menu and once your order has been purchased you will receive an email or text message confirming the time and date within 24 hours.
Terrariums will be delivered ASAP but please be aware the day you select does not guarantee delivery on that day until confirmation has been made. If you need it by a specific date please contact at least 24hours prior to purchase and we'll do our best to accommodate if possible.
Please ensure you are home, or advise of a safe place to leave the terrarium if you won't be in attendance (such as with a trusted neighbour, behind the gate etc). Please ensure the property is accessible at the time of delivery as deliveries can not be rearranged without additional charge. If no one is home, your order will be left (if safe to do so) and a photo will be texted to you. Ladyfern will not be held accountable for any theft or damage after delivery.
If it is a surprise gift, please leave the recipient's contact details in case they are not in attendance. In this instance it will be left and a photo message will be sent to the recipient.
We do not use usual courier services, so as to maintain a more personal level of care to ensure your terrarium stays safe and in one piece on it's way to you.
Ladyfern operates as an online only store without a physical shop front, therefore the option to pick up is unavailable. If however you are in Adelaide, feel free to follow Ladyfern Indoor Plants & Vintage on Facebook for updates on upcoming market stall events.
Any queries please feel free to use the contact link below.